The Need for Change
Our key driver is to help healthcare professionals and clinics reach their highest performance.
Customer experience is hindered unnecessarily in hospitals. Not just because of medical errors but also other incidents that could be avoided. As the volume of operations increases, so does the number of errors.
Humane momentum for change has always been here. The economic momentum is now: Patients’ freedom to choose their clinic is increasing. They want to see data on safety, quality and efficiency.
The best healthcare units want to be both safe and transparent. There is good effort going on with concepts like Value‐based Care, Standard Operating Procedures and Clinical Pathway Thinking. What has been missing this far is the tool. This has led to a lack of transparency, statistics and benchmarks.